Privacy Policy

Last Updated: October 24, 2025

Introduction

At HomeHaven AZ ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Request product information or quotes
• Subscribe to our newsletters or promotional materials
• Place an order for products or services

This information may include:

• Name and contact details (email address, phone number)
• Company name and business information
• Shipping and billing addresses
• Payment information (processed securely through third-party payment processors)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookie data (see our Cookie Policy for more information)

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders and requests
• To communicate with you about products, services, and promotions
• To improve our website, products, and services
• To provide customer support and respond to inquiries
• To analyze website usage and optimize user experience
• To comply with legal obligations and protect our rights
• To prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:

• Payment processors
• Shipping and logistics companies
• Email service providers
• Website hosting and maintenance providers

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms and conditions

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure and encrypted connections (SSL/TLS)
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your information to another service provider
• Withdrawal of Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at [email protected]

International Data Transfers

As we operate across CIS countries, your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HomeHaven AZ
Email: [email protected]
Address: 21 Ahmad Rajabli Street, Baku, Azerbaijan